Tuesday, August 30, 2011

Congrats Dr. O!

I'm not working this week, and for that I am very grateful. Why am I grateful?  'Cause I'm sick as a dog.

Back to this post.

The reason I'm not working this week is because my physician, Dr. Phillip Gane Olsen has officially retired.
No, he's not retired- retired, He's just retired from Intermountian Health Care.  He's going to work in Idaho now for the V.A. 

So his last day was Friday, and we had a nice little 'Going Away' party for him.  He got a Kindle (from our manager) and an Amazon gift card (from all the staff) so he could fill it up to his hearts content.
The perfect gift for a physician who would cram as many chapters as he could in between patients.  That man brought a different book to work every single day.

Dr. O (as I called him) was an... interesting person to work under.  There were days when he'd jump right up to see his patients; there were other (more common) days where he'd sit and read for twenty minutes before going to a patient.  (I had to hide his book one day because we were sooooo behind!)

Though he had his hang-ups, I was always comfortable with asking him questions.  He always thought about the best answer, and would even double check himself with textbooks sometimes.  He's easy going, and never once yelled or came close to getting angry with me.

Best of luck to you, Dr. Olsen!

Saturday, August 27, 2011

5 Things Your Medical Assistant Won't Tell You

1. We hate the fits you throw over getting weighed!

2. Yes, we do need your weight. It tells us a lot about your recent health.

3. When we ask you what we are seeing you for, we're really looking for symptoms.  Save your story for the Dr. If you go on and on about your awful cold, your recent flat tire, and the rising cost of gas, you aren't going to receive excellent treatment.  "What are we seeing you for?" "I've got awful congestion in my nose and chest.  I've had a headache for 2 days now, and I'm having trouble hearing out of my left ear."

4. If you're a jerk, we are going to talk about you behind closed doors.

5. If you choose to call us and swear or scream our ears off, it'll go into your permanent record, and doctors will occasionally choose to discharge you from their practice because of it. 

Tuesday, August 23, 2011

A Disney Perspective

Today at work, I was surrounded by a whole lot of negatives.  A float had been called in to cover one of our M.A's shift, come to find out she wasn't really needed. She had driven to Murray from Point of the Mountain, and was audibly upset. Then my physician comes in grunting about how the place he was hoping to start work at was considering two other physicians aside from him.  Multiple M.A's came to me today to just flat out complain.
Now I'm not innocent of being a complainer, it's just that the things I complain about don't directly involve... people.  You'll hear me complain about the frigid temperature of the office, or the fact that we aren't allowed to put blank paper back into the printer if it comes out of the fax blank.  Perhaps about the fact that I don't get paid holidays even though I'm a full time employee.  I'll complain about those every day. Today was just full of negatives about people, and it just put me in a bad funk.
Then I open up IHC's main webpage and find a link to a list of books IHC employees have been reading this summer.  I'd like to introduce the book that changed my perspective on my job.

If Disney Ran Your Hospital, 9.5 Things You Would Do Differently.
Now granted, I haven't actually read the book, but I did do some book review searches to see the gist of the book.  I'll let you interested readers search into it yourselves, because there's some pretty in depth stuff in there.
Overall, I realized that I could have the Disney Experience every day at work, it totally depends on my attitude.  I think back to my birthday trip this year to Disneyland, and I remember how helpful and HAPPY the cast members are.  They never got sarcastic, and they constantly made me laugh with their witty answers.  Once I really needed the bathroom, and so we walked up to a castie and asked her for the nearest restroom. She smiled and pointed right behind us and replied, "Right behind you, you'll want the one on the right side". We asked the dumbest question, and got a kind and non-satiric response.
So I changed my attitude.  I looked at my patients as excited guests here to see Mickey Mouse himself.  Imagining Dr. Olsen in a Mickey costume brightened my day, and strangely plastered a smile on my face.  No question any patient asked was stupid, and they all left with all the information I could possibly give them.
Changed my mood?  Disney always does.

I Know, I Know

I am fully aware this is my 4th attempt at blogging.  I am plenty embarrassed at the epic failure of my last blog, and I've learned the hard way NOT to name a blog after something that easily changes (AKA: Life in Logan). 

I'm excited that you're here reading this, and I hope you enjoy what you see, & visit again! In my opinion, the greatest form of flattery (aside from copying) is returning to a blog.  And please leave comments!  It'll make me smile & likely laugh. 

Today is the last day before Fall semester starts, and I'm re-posting all my old posts due to serious technical difficulties.  I'm sure that will be weird for you readers, but I really liked my posts, and I don't want to loose them!  So if you get confused a few times, don't worry, it will all straighten out in a few weeks. I'll end this one here, and start making my blog adjustments.  Not sure if the layout is going to accommodate the titles.  Anyway, I'm glad you're here & I hope you come back soon! 

TTFN! Ta Ta For Now!